Today for lunch I went to Subway for the $5 footlong sandwich. The plan was to get a turkey sub that would last today and tomorrow. Well, when I arrived, only 5 sandwiches - meatball sub, veggie delight, ham, cold cut combo and tuna salad - were a part of the $5 special. When I asked the vegetable guy to add more, he told me I would have to pay extra. Sure, fine, whatever... And sure enough, I had to pay extra!
I found this to be odd, given that Subway has used Jared and the healthy alternative marketing campaign for the last 10 years. So I called their consumer line. After finally being connected to a customer service agent, I explained to her my frustration with the entire situation. She told me that the $5 special was to be for any sandwich on the 6 grams of fat or less menu (yeah, somehow I don't think that the meatball sub and I know that the tuna salad isn't under 5 grams of fat!) with only a couple of sandwiches not a part of the special. The I also expressed my frustration with the lack of vegetables on a sandwich and being charged for the more than 6 pieces of green pepper on my sandwich. My comments were to be relayed to the store owner and district manager. I also left my name and number in case they wanted to get in touch with me. I am still waiting for that call.
Shame on you Subway for this kind of treatment, shame on you!
But I salvaged the afternoon with a glass of $1 sweet tea from McDonald's. At least they didn't bait and switch or overcharge me!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment